Customer Service and Technical Support For Duplicators

Posted in Articles by Nicr on the November 16th, 2006
Our relationship with the customer does not end after the unit has been sold. The ability to speak to a technician whom is knowledgeable and available when you have questions is a key component when deciding on a duplicator to purchase. Every ProBurner sold has the full backing and support of StorDigital. Our Tech Support will be available to assist you with any question or difficulty the customer may experience for the life of the product. Even though every ProBurner has a full one year parts and labor warranty, our technicians will be available to walk you through any problem or questions you may have from the first day to the last as long as you own the ProBurner duplicator. Our technicians work with you directly and actually have technical training and knowledge of every single duplicator to ensure you get prompt and accurate answers and service. Unlike some fly by night companies looking to make a quick buck who are never available or capable of providing answers or service, we stand behind the products we sell and the customers who buy them.

Read More

Leave a Reply